Terms and Conditions

Introduction

Welcome to Kate Mobility Solutions. By accessing or using our website (https://allhost.com.au/kate), you agree to comply with and be bound by the following terms and conditions of use, which together with our Privacy Policy govern our relationship with you concerning this website. If you disagree with any part of these terms, please do not use our website.

Website Use

The content of this website is for your general information and use only. It is subject to change without notice. By continuing to use this website, you acknowledge that such information may contain inaccuracies or errors, and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

Eligibility

To purchase products from our website, you must be at least 18 years old or have the consent of a parent or legal guardian. By placing an order, you confirm that you meet this eligibility requirement.

Product Information

The products displayed on our website are designed to assist individuals with mobility disabilities. All product descriptions, specifications, and pricing are subject to change at any time without prior notice. We endeavor to ensure that product information is accurate, but we do not warrant the accuracy or completeness of the information provided on this site.

Pricing and Payment

All prices are listed in Australian dollars (AUD) and are inclusive of any applicable taxes. We reserve the right to change prices at any time without prior notice. Payment must be made in full at the time of placing your order. We accept payments through secure payment gateways as listed at checkout.

Shipping and Delivery

We aim to ship orders within the estimated time frame mentioned at checkout. However, delivery times are approximate and may be affected by external factors beyond our control, such as courier delays or customs clearance. We are not responsible for any delays or damages once the product has left our facility.

Returns and Refunds

If you are not completely satisfied with your purchase, you may be eligible for a return or exchange, subject to our Returns Policy. Items must be returned within 30 days of purchase in their original condition, unused, and with all packaging intact. Refunds will be processed back to the original payment method. Please note that shipping charges are non-refundable unless the product is faulty.

Warranties

Our products are covered by a limited warranty, the terms of which are detailed on the specific product pages. Warranties cover manufacturing defects but do not cover misuse, accidental damage, or normal wear and tear. To make a warranty claim, please contact us with proof of purchase and details of the issue.

Limitation of Liability

To the fullest extent permitted by law, Kate Mobility Solutions shall not be liable for any indirect, incidental, or consequential damages arising out of your use or inability to use the products or the website. Our liability is limited to the amount you paid for the product that gave rise to the claim.

Intellectual Property

The content, design, logos, and all materials on this website are the intellectual property of Kate Mobility Solutions or are used with permission. You are not permitted to reproduce, copy, or distribute any content without prior written consent from us.

Third-Party Links

Our website may contain links to other websites operated by third parties. These links are provided for your convenience only. We do not endorse or accept responsibility for the content or practices of these external sites.

Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of Australia. Any disputes relating to these terms will be subject to the exclusive jurisdiction of the courts of Australia.

Changes to Terms

We reserve the right to modify these terms and conditions at any time. Any changes will be effective immediately upon posting on our website. Your continued use of the site following any changes will signify your acceptance of the updated terms.

Contact Information

If you have any questions or concerns regarding these Terms and Conditions, please contact us at:

Kate Mobility Solutions
Email: support@allhost.com.au
Phone: +61 (XX) XXXX XXXX